Satisfaction measured
with no manual effort.
An automatic survey triggered after any event, with immediate action based on the customer's reply. No manual command at any step.
Dissatisfaction multiplies.
Satisfaction stays quiet.
How many people hear about a single customer's experience, according to the Technical Assistance Research Program (TARP).
Without automatic feedback, dissatisfaction becomes churn before the company knows it exists.
From event to action, in a single flow
Each step happens on its own, on the trigger you define.
Event
A purchase, service, visit, or delivery is completed.
Trigger
The system sends the survey on its own, at the configured time.
Reply
The customer rates on 5 levels, from poor to excellent.
Action
Each score triggers a different routine, with no manual command.
The score is not just a number — it is a trigger
Each response band fires a previously configured action.
Escalation
Goes straight to the after-sales team. Real-time containment before the customer spreads dissatisfaction.
Follow-up
Logged in the panel for trend reading over time, by professional or by location.
Referral
Automatic thank-you with a referral ask, when brand perception is at its best.
Any customer touchpoint
The trigger adapts to the business model, not the other way around.
Retail
Survey after an in-store purchase or delivery.
Healthcare
Survey after a consult, exam, or procedure.
Real estate
Survey after a visit, reservation, or closing.
Services
Survey after service or job completion.
Education
Survey after enrollment or front-desk service.
Events
Survey after attendance or ticket purchase.
Full visibility, by customer and by person
Individual attribution
The survey can be linked to a team member, such as the professional or salesperson responsible.
Performance reading
Opens room for individual performance reading, not only overall company satisfaction.
Full history
Sent surveys, reply rate, average score, score distribution, and status of each survey.
What you do not measure, you do not improve.
Vendedor IA measures for you.
In every conversation, at the right moment, without anyone needing to remember to ask.
Talk to a specialist
Technical alignment and fit for your operation, with no commitment.
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